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FAQ

FREQUENTLY ASKED QUESTIONS

 

Welcome to Aquaria.

Here are the answers to some of our Frequently Asked Questions:

We are situated on the ocean front, 500 metres from the centre of  Candi Dasa, and 1.5 hours from the airport, in the East of Bali,  Karangasem regency.

We are a small boutique hotel of only 6 apartments OR 11 Rooms.

4 apartments are connected and are sited alongside the pool.

Each apartment has interconnecting doors between air con and fan  cooled rooms A & B.

For extra privacy you can choose the ocean front  bungalow or 2 ocean front A/C rooms, both on the ground floor, and  10 metres from the ocean.

Usually we have a maximum of 24 guests, so there is always space  around the pool with 14 sunbeds and plenty of sun and shade options.

We are not aiming to be No.1 or the best hotel in Bali, although we  have been lucky enough to receive good reviews on the Trip Advisor  website - we are offering an honest and wholistic experience, where  everything has been designed to be in balance and harmony -  clean  rooms, fresh environment, fantastic food, friendly owners and happy  staff.

We do not "fog" for mosquitoes and insects; we limit the use of  chemicals; our pool uses an ioniser/ bacterial cleanser, and we  provide freshly filtered water free to rooms daily, even our tap water  is filtered!

Whilst some of our guests have felt they have had a 5* experience at  Aquaria, we are not aiming at a star rating, as we choose not to offer  full 5* facilities.  We prefer that our hotel remains affordable and  meets  guests' expectations.

Whilst apartments and the villa have a bar frig and DVD, some of the  other rooms are not equipped with these facilities, but all rooms are  provided with tea and coffee making facilities.

We have no satellite TV but now have WiFi for guests with their own laptops.

Although Aquaria is not a beach resort;  (there is not much beach left  in Candi Dasa, due to erosion),  it is situated right on the ocean,  and the ocean waves come up to our sea wall, creating quite a unique  experience.   There are steps at the side of the property into the  ocean.  

Excellent and safe snorkelling has been enjoyed by many  guests right in front of the hotel.  Gili Mimpang and the other diving  islands can be accessed by local jukung boat nearby, for the more  experienced.

Our restaurant compliments the wholistic approach and we hope you will  read the reviews and choose to dine with us for at least one night of  your stay, to experience the difference. 

We offer an exciting and different menu,  changing daily, to bring in fresh energy, and new interest.   We use  only the best ingredients, and the menus have been carefully designed  by the owner, Jeni, to provide a balanced choice with fish and prawns,  chicken and vegetarian dishes, with the minimum use of allergy causing  ingredients.

Whilst we offer the standard Balinese/Indonesian fare,  we are aiming at providing a simple taste sensation menu for guests  who have already been disappointed with local food or 'western prices'.   We do not use red meat in our cooking, so for those looking  for more varied cuisine there are many restaurants only a short walk  away.

We offer a town shuttle bus and can organise transport, tours and car rental.

Candi Dasa now has 3 ATM machines.

We do not specifically cater for children, and request that guests  bringing children do understand that we are a retreat and therefore we  ask for respect for other guests who are hoping for a relaxing stay.   

We request that children must have adult or parental supervision  within the resort.   Baby sitting is sometimes available, but usually  they may have little experience with Western children and may not  speak English. 

We have no childrens pool, the shallow end is 1.2  metres deep,  and we are situated right on the ocean with a 2- 3 metre  drop at the sea wall.

Adult-only weeks are available on request.

We hope this has answered most of our Frequently Answered Questions,  but if it has not please do not hesitate to contact us for a personal  reply.

Jeni & Glyn

 
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